"I have been letting a property in St Johns Wood for over two years now through Abacus Estates, and in all my dealings with Karen Bandtock she has acted with amazing courtesy, kindness and efficiency. Every time i have had an issue, big or small, with my flat, she has acted extremely professionally and has always kept me up to date and apprised of what she is doing to resolve it - and that resolution has always been swift. Please pass on my thanks to Karen, she is a credit to your team and to your company."
"We write to tell you how satisfied we have been during the sale of our garden flat. The negotiator on our sale, Mr James Altman, was extremely professional and efficient from the initial viewing of the property to the exchange of contracts. He maintained contact and returned phone calls promptly and chased both vendor and solicitors even when off duty!We are grateful for his courteous approach and personal involvement during the process, which as you know, can be extremely stressful. We would have no hesitation in recommending your firm."
We truly appreciate all the hard work you put in to helping us find and purchase our home. The personal service provided by you and your collegues certainly should be commended. We will definitely recommend your services to our friends and you will be our fist call in the future should we be looking to purchase another property. Thank you very much. Kind regards.
You showed my partner and I around a couple of properties in South Hampstead/Kilburn area in the summer and whilst we have finally completed on a property in Queens Park I just wanted to thank you for your time and say it was a pleasure viewing properties with an estate agent who was honest and nice. Many thanks and best wishes.
“James, We wanted to thank you for all the hard work and effort you put in to make sure the sale of Agamemnon Rd went through smoothly which assisted us in moving to our new home. Yourself and your colleagues always made yourselves available to help the sale in a professional and friendly way. We would defiantly use you again for any further purchase or sale and will be recommending your services to all our friends.”
"Hi James, Just an email to let you know that I have decided to not renew my lease for 61 Priory Road at the end of its current term (18 November). I will therefore organise to move out of the flat on Saturday the 18th of November. I'd like to take this opportunity to thank you and the others at Abacus for taking such good care of the flat. You've been great to deal with. Thanks and regards"
“Hi Craig. I just wanted to write a quick note to say that James Altman has been absolutely outstanding in every way and has earned every single penny of the commission I am paying. He has been incredibly patient with me especially considering how difficult I can be as a property lawyer, and has been wonderfully attentive, efficient, thorough, helpful, responsive and professional. He has been cool, calm and collected from day one and I am certain I have received the best level of service possible. I will not hesitate in future to use James again nor to recommend him to anyone looking for an agent in the area.When deciding which agent to use to market the property, I was very confused owing to the sheer number of estate agencies in the area. At the time when deciding between Paramount and Abacus, a friend told me to go with Paramount because "owing to their size they are more thorough and professional and offer a better all-round service". I can say, with great pleasure, you've proven my friend wrong. I hope your business proves to be a great success because, based on the level of service you provide, you deserve it. Kind regards.”
“I would like to take this opportunity to say a very big thank you for all your hard work you have put into managing Chatsworth Road. You are extremely professional and thorough toensure that all parties, tenant and landlord, are kept up to date on issues or any outstanding questions. Owning a property and trying to manage it from the other side of the world is not easy however knowing that I have someone like yourself actively looking after the place is a huge relief. Abacus must be extremely proud to have someone as yourself with such high calibre working for their organisation. Keep up all the good work and have a great weekend. Kind Regards.”