5th Floor, The Friary,
Greyfriars Road,
Cardiff
CF10 3AE

For any motor insurance queries car.team@confused.com
For any home insurance queries home.team@confused.com
For any travel insurance queries travel.team@confused.com

Hiscox Customer Service

PO Box 5734
Southend-on-Sea
Essex
SS1 2ZD
New quotations: 0845 345 1666
Monday – Friday, 8.30 a.m. – 8 p.m.; Saturday and Sunday, 10 a.m. – 6 p.m.; August Bank holiday, 10 a.m. – 6 p.m.

Policy queries: 0845 330 0505
Monday – Friday, 8.30 a.m. – 6 p.m.

Claims line: 0845 330 0505 /
Home Emergency line: 0845 213 8400
24 hours a day, 7 days a week

Home insurance
For new quotations or changes to your current policy: 0800 068 3662* Lines open Mon-Fri 8am-10pm, Sat 8am-6pm & Sun 10am-4pm.

To make a claim, call our Claims Helpline: 0800 222 500* Lines open 24 hours a day.

Phone us : Call 01603 622200* if you have a general query.

Fax us : Our fax number is 01603 683659*

Norwich Union
PO Box 4
Surrey Street
Norwich
NR1 3NG

Home Insurance
0800 051 54 50
+44 117 926 3709
24-hour telephone service 0845 0011 2233
International +44 (0) 20 8804 4892
Branch 0845 301 9148
74 Kilburn High Road
London
NW6 4HS